1/1/2022
Due to the variations in commercial orders, we will provide you with shipping charges during order processing and before shipping.
Most orders are shipped within 24 to 48 hours. All delivery dates provided are estimates only. Most ground shipments usually take 2-7 days depending on location. MOTOR PARTS cannot guarantee the speed or accuracy of delivery dates provided by any of its commonly used shipping partners. We are also not responsible for the security of deliveries that are missing or stolen from the delivery location. MOTOR PARTS does not guarantee that your order will be replaced or refunded in the event of a lost or stolen package. We do not ship COD orders.
Damaged Shipments:
When you receive your order, inspect all packages for missing, damaged, or incorrect parts. If you receive a damaged part, do Not accept the package, have the shipper immediately return it to the sender. If the shipper left a damaged package in your absence, immediately contact the shipper. We are not responsible for missing, damaged, or incorrect parts after 14 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
Risk of Loss:
Our shipping terms are F.O.B. shipping point. This means that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport. We are not directly responsible for lost or stolen packages. You must contact us immediately if the entire shipment was not received within two (2) full days after the carrier’s estimated delivery date. All requests must be made within fourteen (14) days from the date of shipment for any possibility of claim. MOTOR PARTS assumes no liability after this period.
Collect/Third Party Shipping Option:
If you made prior arrangements with MOTORO PARTS for the "Collect" or "Third Party" billing of shipping/freight charges, then you have authorized MOTORO PARTS to use a specific account number, provided by you, on your behalf, for the billing of any shipping/freight charges. By providing such an account number, you guarantee that your are the responsible party for any such account and agree to handle any shipping issues directly with your shipper. If your profile is set for Collect billing then shipping rates will not appear during checkout. In the event that shipping rates do show these would not apply.
International Shipping:
Most orders are shipped within 24 to 48 hours. All delivery dates provided are estimates only. Most ground shipments usually take 2-7 days depending on location. MOTOR PARTS cannot guarantee the speed or accuracy of delivery dates provided by any of its commonly used shipping partners. We are also not responsible for the security of deliveries that are missing or stolen from the delivery location. MOTOR PARTS does not guarantee that your order will be replaced or refunded in the event of a lost or stolen package. We do not ship COD orders.
Damaged Shipments:
When you receive your order, inspect all packages for missing, damaged, or incorrect parts. If you receive a damaged part, do Not accept the package, have the shipper immediately return it to the sender. If the shipper left a damaged package in your absence, immediately contact the shipper. We are not responsible for missing, damaged, or incorrect parts after 14 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
Risk of Loss:
Our shipping terms are F.O.B. shipping point. This means that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport. We are not directly responsible for lost or stolen packages. You must contact us immediately if the entire shipment was not received within two (2) full days after the carrier’s estimated delivery date. All requests must be made within fourteen (14) days from the date of shipment for any possibility of claim. MOTOR PARTS assumes no liability after this period.
Collect/Third Party Shipping Option:
If you made prior arrangements with MOTORO PARTS for the "Collect" or "Third Party" billing of shipping/freight charges, then you have authorized MOTORO PARTS to use a specific account number, provided by you, on your behalf, for the billing of any shipping/freight charges. By providing such an account number, you guarantee that your are the responsible party for any such account and agree to handle any shipping issues directly with your shipper. If your profile is set for Collect billing then shipping rates will not appear during checkout. In the event that shipping rates do show these would not apply.
International Shipping:
We currently do not ship international outside of the United States.
